Important
Remember it takes less than 24 hours to process your order before it ships out, so Regular Shipping means you will get it between 6 to 8 business days. Or you can upgrade your shipping to Priority for next day delivery.

1. How can I place an order?
View the item you want to purchase a click on the link to purchase it through Amazon’s Distribution Center.  The Big Daddy Driver is now sold exclusively through Hammacher Schlemmer on this website.

2. How can I contact you?
For customer service the quickest way to get a response is to e-mail us via our Contact Us page (we don’t accept emails with attachments to protect against viruses)

3. How fast can I expect my order to arrive and how do you ship?
Most orders are in stock and will ship out just hours after you place your order. After it ships out you should receive it within 3-5 days. We use UPS, Fed Ex and USPS to ship out packages depending on your location.

4. What is your privacy policy?
Please click here to go to our privacy policy page.

5. What is your refund and exchange policy?
Your satisfaction is VERY important to us! Many of our products are sold through Amazon.  You must refer to Amazon’s Return Policy which is quite thorough.  The BigDaddyDrive is now sold exclusively through Hammacher Schlemmer, and you must refer to their return policy located on their website.

6. I want to ship this package to a friend, how can I do that?
No problem. Follow the instructions upon checkout.

Please note: We have the right to refuse service to any one.

BigDaddyDriver uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to [http://www.doubleclick.net/us/corporate/privacy].